Anyone that has been through the replacement of software that is an integral part of their business will agree.
Preparing your entire team mentally and organizationally to make the change is the key to a successful, less disruptive and less stressful switch over to your new system. The time to get everyone excited about the change is during the preparation stage.
The preparation stage begins during the evaluation process and will continue into the training and implementation phase of your new system. If the targeted implementation date is sooner rather than later, the evaluation process will need to overlap the planning of the implementation phase.
Some factors that may affect the timing or urgency of changing your system are:
* Current system is at the end of its life cycle and needs to be replaced.
* Franchise agreement ending, the business is dropping the flag (going independent, no longer a franchise).
* Purchasing a Hotel or Resort and the existing is not part of the deal.
* Opening a new Hotel or Resort and you require a property management system.
Once you have purchased a Property Management System, your system vendor will assist with the planning process, however the Project Manager responsible for the system evaluation and the Hotel Management Team need to step up to the plate and lay the foundation since it all starts prior to the purchase and during the Property Management System evaluation.
Good luck with your evaluation and planning!
Jeff_Sefton
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