Homeowner associations provide many benefits to their residents. Some of these are that the neighborhood stays united with a set of rules that maintains appearances, the association maintains the property and grounds of the neighborhood, and provides a fair place for neighbors to settle disputes. Doing these things consistently and effectively can be extremely challenging if an HOA board tries to take it all on by itself. For most homeowner associations, the best, most efficient way to take care of the actual management and care of its neighborhood is to hire a professional company for the heavy lifting. There are several main reasons that most HOA's should, and do use professional management companies.
Consistency is a big advantage when maintaining a property. If the same people are keeping maintenance records, performing repairs, and scheduling work then efficiency increases over time, thus reducing long term costs. There is also less likelihood of things being forgotten from year to year or not passed on to successors as happens often with changing HOA board members.
Third Party Mediation is another advantage. One major perk of having a professional management company is that it acts as a fair, third party mediator for disputes. When disputes do arise with other homeowners or the HOA, residents can be concerned that the HOA will decide in the best interest of the HOA and not the homeowner. If there is a neutral third party, this is not an issue anymore.
Finally, management companies bring a wealth of experience to the HOA that board members usually do not possess. They have run other associations and know how to deal with issues and ways to maximize efficiency, which can only benefit the associations they manage.
Hiring a professional management company allows homeowner association governing boards to do what governing boards do best, and that is making big decisions and setting direction, not running day to day operations and dealing with small issues.
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